Four things, done properly.

Remote support for relocation logistics, utility and phone setup, bank-introduction calls, real-estate inquiries, and getting a child into a daycare list before it closes. Senior, discreet, and project-priced.

• Relocation and onboarding logistics for expat hires
• Bank, utility, and mobile phone setup
• Real-estate inquiry and shortlisting
• Daycare, school, and ward-office introduction calls
• Document gathering for visa renewals and updates

Project-priced (from $35/hour under Add-ons); usually 8–20 hours.

From ward-office filings and tax-office letters to scheduling and document translation. We also coordinate remotely with your Japanese accountant, lawyer, or judicial scrivener (司法書士) so the loop is always closed.

• Calendar and meeting scheduling (Japanese counterparts handled in keigo)
• Translation of inbound mail, contracts, and notices (EN ↔ JA)
• Government, ward office and tax-office coordination
• Liaison with your accountant, lawyer, or scrivener
• Vendor onboarding, hanko coordination, and document chasing

Included in Standard retainers; or one-off projects from $35/hour.

Posting, scheduling, and community management for foreign businesses building visibility in Japan. We draft and translate captions (EN ↔ JA), adapt tone for a Japanese audience, respond to comments and DMs in appropriate keigo or casual Japanese, and keep your content calendar on track — coordinated with your team, not instead of it.

• Bilingual caption writing and posting (EN ↔ JA)
• Scheduling across LinkedIn, X, Instagram, and Facebook
• Comment and DM triage with culturally appropriate Japanese responses
• Monthly content calendar coordination with your team
• Profile setup and optimisation for the Japan market

Included in Standard retainers (within monthly hours); profile setup or campaign bursts from $35/hour.

Inbound reception, outbound calls to vendors, government offices, restaurants, venues and clients, message taking, and warm-transfer to your team. We also place difficult calls on your behalf — the apology call, the negotiation call, the city-office call where one wrong honorific costs you a week.

• Inbound reception based on your needs and VA availability
• Outbound calls to Japanese vendors, government offices and partners
• Restaurant, venue, and travel reservations (including hard-to-book lists)
• Message capture, summarised in English by the next business hour
• Optional dedicated Japanese phone number

Included in Starter and Standard retainers; or one-off from $35/hour.