Services

Three things, done properly.

We deliberately do fewer things than a generalist VA. Every service below is led by a senior bilingual operator who has done it for foreign companies in Japan — not a script-following call centre agent.

A modern blue apartment building in Japan beside a polished silver key.
Setup

Expat & Business Setup Support

The unglamorous work that decides whether you actually land in Japan.

Remote support for relocation logistics, utility and phone setup, bank-introduction calls, real-estate inquiries, and getting a child into a daycare list before it closes. Senior, discreet, and project-priced.

  • Relocation and onboarding logistics for expat hires
  • Bank, utility, and mobile phone setup
  • Real-estate inquiry and shortlisting
  • Daycare, school, and ward-office introduction calls
  • Document gathering for visa renewals and updates

Project-priced; usually 8–20 hours, scoped after a free consult.

Neatly stacked Japanese documents with a red hanko seal beside a fountain pen.
Bureaucracy

Admin & Bureaucracy Support

Japanese paperwork, scheduling, and government coordination — finally off your plate.

From ward-office filings and tax-office letters to scheduling and document translation. We also coordinate remotely with your Japanese accountant, lawyer, or judicial scrivener (司法書士) so the loop is always closed.

  • Calendar and meeting scheduling (Japanese counterparts handled in keigo)
  • Translation of inbound mail, contracts, and notices (EN ↔ JA)
  • Government, ward office and tax-office coordination
  • Liaison with your accountant, lawyer, or scrivener
  • Vendor onboarding, hanko coordination, and document chasing

Included in monthly retainers; one-off projects from ¥5,000/hour.

A black telephone handset with cobalt blue sound waves on a soft cream background.
Communications

Business Phone & Reception

A Japanese phone line that always picks up — in flawless keigo.

Inbound reception, outbound calls to vendors, government offices, restaurants, venues and clients, message taking, and warm-transfer to your team. We also place difficult calls on your behalf — the apology call, the negotiation call, the city-office call where one wrong honorific costs you a week.

  • Inbound reception based on your needs and VA availability
  • Outbound calls to Japanese vendors, government offices and partners
  • Restaurant, venue, and travel reservations (including hard-to-book lists)
  • Message capture, summarised in English by the next business hour
  • Optional dedicated Japanese phone number

From ¥4,000–¥6,000/hour or rolled into a monthly retainer.

Not sure which fits? We will tell you in 20 minutes.

Book a free consultation. We will scope your real Japan workload and propose the smallest plan that solves it.

Request a free consultation See pricing