Last updated: 2026-05-22
By engaging Elite Japan VA, you agree to these Terms. They govern your use of our services and supplement any signed service agreements or engagement letters.
We provide virtual assistant, administrative, and bilingual coordination services. We do not provide licensed legal, tax, accounting, or professional immigration advice. The client is solely responsible for verifying any professional outcomes with licensed experts.
Monthly retainers are billed in advance and are non-refundable. Late balances accrue interest at 1.5% per month. We reserve the right to suspend or terminate services immediately for unpaid balances.
We treat all client information as strictly confidential. Upon full payment of all outstanding invoices, ownership and intellectual property rights for custom work products are transferred to the client.
To the maximum extent permitted by law, our total liability for any claim under any theory is strictly limited to the actual fees paid by you in the three (3) months preceding the claim. We are not liable for any indirect, incidental, or consequential damages (including lost profits).
Retainer agreements are 30-day rolling. Either party may terminate the agreement with written notice before the next billing cycle. We may terminate service immediately for non-payment or breach of these Terms.
These terms are governed exclusively by the laws of Japan. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the Tokyo District Court.
For inquiries or notices regarding these terms, please contact us via our contact form.
